Thank you for your interest in PrimeTime Health Plan, offering nationally recognized Medicare Advantage plans from our headquarters in Northeast Ohio.

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We offer multiple ways to contact us or to learn more about PrimeTime Health Plan.

  1. Phone: Please view the chart below.
  2. Mailing Address: PO Box 6905 Canton, OH 44706
  3. Office Address*: Morrow House | 2600 Sixth Street SW | Canton, OH 44710
  4. Webinars: Visit our webinar page to learn about us from the comfort of your home!
  • Call Center Hours: 8 a.m. - 8 p.m. | Monday – Friday
  • Extended Days & Hours: October 1 - March 31 | 8 a.m. - 8 p.m. | Seven days a Week
  • Walk-in Hours: 8 a.m. - 4:30 p.m. | Monday - Friday

Local Toll-Free
Members 330-363-7407 1-800-577-5084
Prospective Members 330-363-7424 1-855-877-1049
TTY/TDD 711 711
Providers 330-363-3123 1-855-281-7561
24-Hour Nurse Hotline 330-363-7600 855-409-6448
Compliance/FWA Hotline
aultcarepthp.alertline.com		 - 1-866-307-3528



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